Below FAQ are some common concerns of our customers, if you have other questions, please just send it to info@brandedvilla.com
Usually it takes 1-3 business days in all major cities of India, for Tier II/Tier III towns it takes 3-5 business days, for rest of the India it usually takes 20-25 business days.
Please e-mail us on info@brandedvilla.com with your purchased order number or transaction ID. We will immediately process the order so that you get your product as soon as possible.
You will receive the mail regarding your shipment details and tracking id will be provided along with the tracking URL of the courier service. Also you may visit order history page to see tracking details of your order.
Just drop an email to info@brandedvilla.com with reference number of your purchase order. In case we have not shipped it yet, we will cancel your order, else you will have to send it back to us and we will offer you a refund or exchange.
Yes, we have a 3 days (from the date of delivery) returns policy on all products except below categories due to hygiene issues eg. lingerie, swimwear, cosmetics etc. For details please go through the refund policy.
We shall be refunding money back into the same account via which you had paid for your purchase.
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